Privacy policy

Privacy Policy

Last Updated: March, 2025

This Privacy Policy explains how Nirvana Thangka and Handicraft Pvt. Ltd. collects, uses, and protects your personal information when you visit or make a purchase from our website. By using our Site, you agree to the terms of this Privacy Policy.


1. Information We Collect  

When you interact with our Site, we may collect the following types of personal information:

  • Personal Details: Name, email address, phone number, and mailing address.
  • Order Information: Billing and shipping details, payment confirmation, and purchase history.
  • Account Information: Username, password, and security settings.
  • Customer Support Data: Communications with us, including inquiries and support requests.
  • Usage Data: IP address, browser type, device details, and browsing activity on our Site.


2. How We Use Your Information  

We use your personal information to:

  • Process and fulfill your orders.
  • Provide customer support and respond to inquiries.
  • Improve our products, services, and website experience.
  • Send promotional emails (with your consent) regarding new products and offers.
  • Detect and prevent fraud, security threats, or illegal activities.


3. Sharing Your Information  

We may share your information with:

  • Service Providers: Third-party partners, such as Shopify for e-commerce services, payment processors, and shipping companies.
  • Legal Compliance: Authorities if required by law or to protect our rights and users.
  • Business Transfer: If our company undergoes a sale, merger, or acquisition.

We do not sell or share your personal information with third parties for their marketing purposes.


4. Cookies and Tracking Technologies  

We use cookies and similar technologies to enhance your browsing experience. These help us remember your preferences, analyze website traffic, and improve functionality. You can manage your cookie settings through your browser, though disabling them may affect site performance.

For more details on Shopify's cookies, visit [Shopify's Cookie Policy](https://www.shopify.com/legal/cookies).


5. Data Security  

We implement security measures to protect your personal data. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.


6. Your Rights  

Depending on your location, you may have rights to:

  • Access, update, or delete your personal information.
  • Withdraw consent for marketing communications.
  • Restrict or object to data processing.

To exercise your rights, please contact us at web.nirvanathangka@gmail.com.


7. Third-Party Links  

Our Site may contain links to third-party websites. We are not responsible for their privacy practices and encourage you to review their policies separately.


8. Children's Privacy  

Our services are not intended for children under the age of 16, and we do not knowingly collect their personal information.


9. Updates to This Policy  

We may update this Privacy Policy periodically. Any changes will be posted here with an updated "Last Updated" date.


10. Contact Us  

For any questions or concerns, please contact us at: Nirvana Thangka and Handicraft.  

  • Email: web.nirvanathangka@gmail.com  
  • Address (Australia): 4 Ludgate Street, Braitling, NT 0870, Alice Springs, Australia  
  • Address (Nepal): Boudha, Nepal  
  • Phone (Nepal): (+977) 98-08573607